Terms of service

Overview

Welcome to Green Mist. By accessing our website and placing an order, you agree to the following Terms of Service.

Products

We strive to ensure that all product descriptions, images, and prices are accurate. Due to the natural characteristics of plants, slight variations in size, color, and appearance may occur.

Orders

All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order if necessary.

Pricing

All prices displayed on our website are in Egyptian Pounds (EGP) and may be updated without prior notice.

Shipping & Delivery

Delivery times are estimates and may vary depending on your location and external circumstances. Green Mist is not responsible for delays caused by shipping providers or force majeure events.

Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy available on our website.

Product Care

Customers are responsible for following the provided care instructions after receiving live plants. Green Mist cannot guarantee plant condition if proper care instructions are not followed after delivery.

Intellectual Property

All website content, including images, text, logos, and graphics, is the property of Green Mist and may not be copied or reused without written permission.

Limitation of Liability

Green Mist shall not be liable for indirect, incidental, or consequential damages resulting from the use of our products or website.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Changes to These Terms

We reserve the right to update these Terms of Service at any time without prior notice.

Contact Information

For any questions regarding these Terms of Service, please contact us through the contact information provided on our website.